You are a Registered Psychotherapist at a community counselling agency in Sudbury. The agency offers short-term, solution-focused work in French and English on a sliding scale, and you carry a caseload of adults. Your clinical supervisor works from the same office two days a week. Marguerite Lefebvre, who asks you to call her Margo, has come for a first appointment. She booked it herself, describing 'burnout', and the intake form lists two children living at home. She is warm, quick, and apologises repeatedly for taking up your time. Twenty-five minutes in, describing a week she calls 'the worst one', she says that her partner Dany has been unbearable since the mine laid him off, that he shouted at her son for the best part of an hour over a broken tablet, and that he 'yanked him up the stairs by the arm'. She says there was a mark on her son's arm the next morning, 'but he bruises if you look at him'. Her son has started wetting the bed again. Then she stops and says, 'Please don't write that down. Dany is not an abuser. He's just at the end of his rope.'